Terms & Conditions

Last Updated: April 15, 2025

Welcome to Mirror Image Fragrances. These Terms & Conditions govern your use of our website at www.mirrorimagefragrances.com. By accessing or using our site, you agree to comply with and be bound by these terms.

📚 Table of Contents

🛒 Orders & Fulfillment

  • All products are made-to-order and handcrafted in small batches. Please allow a processing time of 7-10 days before shipping.
  • We reserve the right to cancel or refund any order at our discretion.
  • Order updates will be sent via email once your order is placed and shipped.

📦 Shipping

  • We primarily ship within the U.S. using trusted carriers.
  • Tracking information will be provided when available.
  • If a package is marked as delivered but not received, please contact your local post office first. We are not responsible for lost or stolen packages once marked as delivered.

📬 Returns & Exchanges

Due to the nature of fragrances, we do not offer returns or exchanges once a product has been opened or used. If you experience any issues with your order (e.g., wrong item, damaged in transit), please contact us within 7 days of delivery at support@mirrorimagefragrances.com.

For more detailed information regarding returns, shipping timelines, damaged or lost items, and order cancellation policies, please visit our Shipping / Returns / Tracking Policy page.

📸 Customer Reviews & Content

  • By submitting a review or uploading media (photos or videos), you agree that it can be publicly displayed on our site.
  • We may use submitted reviews, photos, or videos for marketing, social media, or promotional purposes.
  • We reserve the right to moderate, edit, or remove content that includes inappropriate language, false claims, or violates our brand guidelines.

⚠️ Brand Disclaimer

Mirror Image Fragrances creates independent inspiration fragrances and hybrids. We are not affiliated with, endorsed by, or associated with any designer brands.

  • All trademarks and brand names mentioned are the property of their respective owners and are used for comparison and descriptive purposes only.
  • Our fragrances are original formulations designed to evoke similar scent profiles, not exact replicas.
  • Mentions of designer brands in customer reviews reflect personal opinions and are not official endorsements.

🔐 Privacy

Please refer to our Privacy Policy to understand how we collect and use your personal information.

✏️ Modifications to Terms

We may update these Terms & Conditions at any time. Changes will be reflected on this page with a revised date. Continued use of the site after any updates constitutes acceptance of those changes.

📬 Contact Us

If you have any questions or concerns about these Terms, feel free to reach out:

Email: support@mirrorimagefragrances.com
Mailing Address:
Mirror Image Fragrances LLC
2901 Duchess Trail
Plano, TX 75074

📬 Returns & Exchanges

Due to the nature of fragrances, we do not offer returns or exchanges once a product has been opened or used. If you experience any issues with your order (e.g., wrong item, damaged in transit), please contact us within 7 days of delivery at support@mirrorimagefragrances.com.

For more detailed information regarding returns, shipping timelines, damaged or lost items, and order cancellation policies, please visit our Shipping / Returns / Tracking Policy page.

Shopping Cart